Terms of service

Terms of Service for SUPOV

Last Updated: 01-03-2026

Welcome to SUPOV. These Terms of Service govern your access to and use of our website, mobile applications, and services . By using our Platform, you agree to these Terms.

1. Acceptance of Terms

By accessing or using SUPOV, you confirm that you are at least 18 years old or using the Platform under the supervision of a parent or legal guardian. If you do not agree with these Terms, please do not use our services.

2. About SUPOV

SUPOV is an e-commerce platform offering a wide range of products, including but not limited to electronics, clothing, home goods, beauty products, accessories, and other consumer items.

3. User Accounts

  • You may be required to create an account to access certain features.

  • You are responsible for maintaining the confidentiality of your login credentials.

  • You agree to provide accurate and complete information.

  • SUPOV reserves the right to suspend or terminate accounts suspected of fraudulent or abusive activity.

4. Product Information

  • We strive to ensure that product descriptions, images, and prices are accurate.

  • However, errors may occur. SUPOV reserves the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

  • Product availability is subject to change without notice.

5. Pricing and Payments

  • All prices are listed in applicable currency and may include or exclude taxes depending on location.

  • We accept multiple payment methods (credit/debit cards, UPI, wallets, etc.).

  • Payments must be completed before order processing.

  • SUPOV reserves the right to cancel any order due to pricing errors or suspected fraud.

6. Orders and Shipping

  • Orders are subject to acceptance and availability.

  • Estimated delivery times are provided for convenience and are not guaranteed.

  • Delays may occur due to logistics, weather, or other unforeseen factors.

  • Risk of loss passes to you upon delivery.

7. Returns and Refunds

  • Customers may request returns or refunds in accordance with our Return Policy.

  • Products must be unused, in original packaging, and returned within the specified period.

  • Refunds will be processed via the original payment method unless otherwise stated.

  • Certain items (e.g., perishable goods, personal care items) may not be eligible for return.

8. User Conduct

You agree not to:

  • Use the Platform for unlawful purposes

  • Post false, misleading, or harmful content

  • Attempt to hack, disrupt, or interfere with the Platform

  • Violate any applicable laws or regulations

9. Intellectual Property

  • All content on the Platform (logos, text, images, graphics) is the property of SUPOV or its licensors.

  • You may not reproduce, distribute, or use any content without prior written permission.

10. Third-Party Services

  • SUPOV may integrate with third-party services (e.g., payment gateways, delivery partners).

  • We are not responsible for the performance or policies of third-party providers.

11. Limitation of Liability

  • SUPOV is not liable for any indirect, incidental, or consequential damages arising from your use of the Platform.

  • Our total liability shall not exceed the amount paid by you for the product or service in question.

12. Disclaimer of Warranties

  • The Platform and all products are provided "as is" and "as available."

  • SUPOV makes no warranties regarding accuracy, reliability, or availability.

13. Termination

  • We reserve the right to suspend or terminate your access to the Platform at our discretion, without notice, for violation of these Terms.

14. Governing Law

  • These Terms shall be governed by and interpreted in accordance with the laws of India.

  • Any disputes shall be subject to the jurisdiction of courts in Delhi

15. Changes to Terms

  • SUPOV reserves the right to update or modify these Terms at any time.

  • Continued use of the Platform after changes constitutes acceptance of the revised Terms.

16. Contact Information

For questions or concerns regarding these Terms, please contact us at:

  • Email: mailus@supovstore.com

  • Phone: +91 7701920479

  • Address: Flat no. 9/2, Rattan Bagh Beena Enclave, Nangloi, New Delhi,110041

17. Privacy

Your use of SUPOV is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

By using SUPOV, you acknowledge that you have read, understood, and agree to these Terms of Service.